Privacy Policy
This Privacy Policy explains how Regroov ("Regroov," "we," "us," or "our") collects, uses, shares, and protects information when you visit this website, submit a form, book a call, or become a client. By using this site, you agree to the practices described here.
Information we collect
We collect information in a few different ways:
- Information you provide directly — such as your name, email address, phone number, business name, and any message details when you fill out a form, book a call, or contact us.
- Information collected automatically — such as your IP address, browser type, device information, pages visited, and referring URLs, typically collected through cookies or similar tracking technologies when you visit the site.
- Information from our services — if you become a client, information related to your business and its customers that is processed as part of delivering the Regroov service, as governed separately by your service agreement.
How we use your information
We use the information we collect to:
- Respond to inquiries and schedule calls
- Provide, maintain, and improve the Regroov service for clients
- Send you information you've requested, including by email or text message
- Understand how visitors use this site so we can improve it
- Comply with legal obligations and enforce our agreements
We do not sell your personal information.
Cookies and tracking technologies
This site may use cookies or similar technologies to remember basic preferences and understand site traffic. You can usually adjust your browser settings to refuse cookies, though some parts of the site may not function as intended if you do.
SMS and phone communications
If you provide a phone number, you may receive text messages related to your inquiry, a scheduled call, or — if you become a client — your account. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can request help by replying HELP. Phone number information collected for SMS consent purposes is not shared with third parties for marketing purposes.
How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as our CRM, scheduling, and communications platforms, solely for the purpose of providing our services
- Legal or safety reasons — if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Regroov, our clients, or others
- Business transfers — if Regroov is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction
Data security
We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to provide our services, respond to inquiries, and comply with legal, accounting, or reporting obligations. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
Your rights and choices
Depending on where you live, you may have rights regarding your personal information, which can include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of text or email communications at any time
To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe.
Children's privacy
This site and our services are intended for businesses and business owners, not children. We do not knowingly collect personal information from anyone under 13 years of age. If you believe a child has provided us with personal information, please contact us so we can delete it.
Third-party links
This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies directly.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of the site after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected] or (619) 393-4439.