A customer who comes back once should come back again.
Regroov makes it easy for customers to sign up for service reminders at the counter, then automatically follows up when it's time to come back — plus review requests and missed-call text-back. The longer it runs, the more valuable your customer list becomes.
Already have a customer list? We'll start by emailing past customers to bring them back, while building a system that keeps more customers returning.
Right now, once a customer drives off your lot, that's the last you'll hear from them — until something breaks again.
No review request. No reason to come back. No record anywhere that ties this visit to the next one. Regroov closes that gap starting with your very next customer.
One question at the counter. That's the whole job.
Ask one question.
"Want to receive service reminders and occasional offers?"
Customer opts in.
They can scan the QR code or sign up right at the counter.
Regroov takes it from there.
Review requests, follow-up and future reminders run automatically.
Starting today, every customer becomes something your shop owns — not something you rent from an ad platform.
Regroov makes it easy for each customer to opt in at the point of service, building a permission-based customer list your shop owns. From there, it works that list on a cycle: an automatic review request first, then timed win-back reminders that bring people back without you lifting a finger.
Three systems. One database. Running in the background.
Customer win-back reminders Core system
As your opted-in list grows, past customers get a timed reminder to come back — building on the database from the moment they first opted in.
Review requests Runs on day one
After a completed visit is logged, Regroov automatically sends the customer a review request. No one on your team has to remember to ask. More reviews mean better visibility in local search, and better visibility means more new customers finding your shop first.
Missed-call text-back
Any call your shop can't pick up gets an instant text reply, so a busy bay doesn't mean a lost customer.
Ad spend has to be continually funded. A customer database is an asset you keep building.
- Stop paying, and the traffic stops.
- Doesn't build anything you still have next year
- Competing against every other shop bidding on the same click
- Grows every month you're open, whether you think about it or not
- Keeps working even in a slow month
- Still yours if you ever change how you market the shop
Hi, I'm Katie. You'll deal with me, not a call center.
I built Regroov because independent shops do great work — and then often never hear from that customer again. Usually, it's not because the customer was unhappy. Nothing reminded them to come back.
The chains have marketing departments for that. Most independent shops have a busy front desk and no time.
Regroov is meant to close that gap without creating more work for your team. It runs in the background and builds a list of customers you can keep bringing back.
I personally set up every founding shop, and if you ever need something changed, I'm the person you call.
Book 15 Minutes With MeStart as a founding shop
We're onboarding a small first group of shops at founder pricing before this opens up more broadly — which is also why you won't find case studies or reviews here yet. Setup takes about a week — most of it happens without you needing to do anything.
$97 for your first 45 days